Reviews
Discover What Our Customers Are Saying
At Palmer Heating and Cooling, we take great pride in the services we provide and the relationships we’ve built with our customers. Our commitment to excellence, professionalism, and customer satisfaction is at the core of everything we do. On our reviews page, you’ll find insights and feedback from the clients we’ve served. While we’re unable to display specific reviews, we encourage potential clients to research our reputation and reach out to us with any questions or for references.
Russ was awesome. Our heating went out right before Christmas on the coldest day of the year. He was able to make a service call on Christmas Eve and get our system back up and running. His customer service is through the roof and I'm so happy to have found a local HVAC company that is a small business, because you don't get quality service like we did with Russ with the big companies. 100% Recommend.
I don't typically write a review, but definitely felt that I needed to this time. We needed a new heat pump system and had 3 estimates from 3 companies. We went with Palmer for 3 reasons: HONESTY, Affordability, and efficiency. The two other companies tried to sell us things we didn't need or want. Palmer came in and was very honest from the get-go. The day of the installation, Russ and his crew came on time as promised and immediately got to work. Overall, they did a FANTASTIC job and highly recommend this company!
Had 3 Head Minisplit System installed for addition, and new AC/Heat Pump Installed in existing house with no issues. Guys were on time and did a good job with the installs. Everything works well, and if I have any issues, I know that the owner is a phone call away.
We had a new multi-unit mini split system installed in our home a couple months ago by Palmer Heating and Cooling. The bid was the best we received and the work was completed carefully and quickly. The system did require a couple follow-up visits to make adjustments to refrigerant and ensure everything was working properly. However, every time I called Russ he was responsive and made sure the job was ultimately completed to our satisfaction. I would definitely hire this company again. A few months later everything is working great!
Can’t say enough good things about Palmer Heating and Cooling. Russ was efficient, knowledgeable, responsive and the kindest person I’ve met in a very long time. I will continue to use them throughout the lifetime of my HVAC needs. I couldn’t recommend anyone higher! Thank you Russ!
The Importance of Customer Feedback
Customer feedback is invaluable to us. It not only affirms the quality of our work but also helps us identify areas where we can improve. We believe that honest reviews are vital for maintaining transparency and trust between us and our clients. Therefore, we continually strive to ensure that each customer’s experience with Palmer Heating and Cooling reflects our high standards of service excellence.
Our Approach to Client Reviews
We welcome and encourage our clients to share their experiences. Client reviews play a significant role in helping others make informed decisions about their HVAC needs. By choosing to share your thoughts on the services you’ve received, you help us maintain the quality that our customers expect and deserve. We are committed to listening to our clients’ feedback and making the necessary adjustments to serve you better.
Learn More About Our Services Through Reviews
While visiting our reviews page, we hope you’ll gain a clearer understanding of what it’s like to work with Palmer Heating and Cooling. The insights provided by our clients are a testament to our dedication to providing top-notch HVAC services. We believe that our commitment to customer satisfaction is what sets us apart in a competitive industry.
Get in Touch with Us
If you have any questions about our services or would like more information about our reputation and customer feedback, please don’t hesitate to contact us. Our team is here to provide you with all the information you need to make a confident decision about your HVAC solutions. At Palmer Heating and Cooling, we’re not just about making sales; we’re about building lasting relationships based on trust, quality, and unparalleled service.